FAQs

Team ZADD Automotive is always ready to help.

These are some frequently asked questions to help you clear all your doubts.

DO I NEED A LICENSE?

No. As long as the motor is 250W or less and is programed to not go above 15mph without pedaling, There is no need of license.

HOW MUCH WEIGHT CAN THE BIKE CARRY?

The UTILITY bike is rated to carry a total of 150kg, including the rider.

DOES THE BIKE CHARGES WHILST PEDALING?

No, it doesn’t. Most regenerative motors provide a negligible amount of energy back to the battery and sacrifice a lot of inefficiencies.

I HAVE SEEN CHEAPER E-BIKES, WHAT IS THE DIFFERENCE?

It’s just the old saying – You pay for what you get. We are very much focused on providing quality and durable products to our customers.

CAN I RIDE THE BIKE WITHOUT PEDALS?

Yes, you can. The Utility bike series comes fitted with a throttle and can go up to 15mph without a pedal.

WHERE CAN I GET THE SPARE PARTS OF MY BIKE?

All parts used in the bike are standard so you can get the parts from any good bicycle store.

WHAT ARE THE BATTERY TYPES USED?

We use Lithium-Ion batteries for better performance and elongated life.

HOW MANY ASSIST MODES ARE THERE?

The Utility has 5 levels of assist to smoothen your ride.

How long does it take to charge?

80% charged in 90 minutes charge time.

How do you turn the battery on/off?

All the controls are on the handlebar. A simple on/off button makes it easy to power up your ride.

How does it charge?

Battery charges like any other computer or mobile. Plug into a wall socket and connect to the battery.

How do you turn the battery on/off?

All the controls are on the handlebar. A simple on/off button makes it easy to power up your ride.

All questions answered?
If not you can write to us at [email protected].
Also, you might want to visit our blog section.

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